Companies Don't Succeed, People Do.
At TFE Hotels, we truly believe that companies don’t succeed, people do. Our people are the cornerstone of our success and we take great pride in seeing the growth of our people as our organisation continues to grow from strength to strength. There has never been a more exciting time to be a part of the TFE Hotels family as we embark on our next phase of growth.
Our pipeline of new hotels, across Australia, New Zealand and Europe continues to grow, providing exciting new locations for our guests, and more importantly, exciting new career opportunities for our Team Members.
At TFE Hotels, we are driven by a single purpose - to make a difference, together. We know that people do their best when they can change the way things are and central to our culture is empowering our people to express themselves in their work and, regardless of their role, truly make a difference to our guests, team members, investors and community. TFE Hotels is an exciting company to be part of and a very special place to work.
At TFE Hotels we recognise the importance of leadership and have a clear philosophy on what great leaders actually do. Our leadership philosophy is based on Kouzes & Posner’s “5 Practices of Exemplary Leadership.” At TFE Hotels, Our leaders:
In order to mobilise others, our leaders are crystal clear about their values and beliefs. They then hold themselves and those around them, accountable for putting shared values into action.
Our leaders focus on the future and are contagiously enthusiastic about how things can be better than the status quo and they do this in a way that incorporates the hopes and dreams of others.
Our leaders look beyond the horizons and confines of their own experiences and our organisation to innovate. They create environments where our people get a chance to experiment, stretch themselves and challenge established processes.
At TFE Hotels, our leaders realise that they do not achieve success all by themselves. Building trust and relationships within teams is essential. Our leaders are focused on building both the confidence and capability of the people around them.
Our leaders are more than willing to share credit with others and find creative ways to recognise teams and individuals who are making a difference. They demonstrate genuine interest in the success of others.
Go MAD is a call to action. It empowers our team to live our purpose - to make a difference.
At TFE Hotels, guest satisfaction is not enough. Satisfied guests are not loyal guests. What we want is truly loyal guests – people and organisations who can’t imagine staying with, or doing business with, anyone else. Gone are the days of buying loyalty with rewards and gimmicks - customer loyalty is the result of consistently making people feel something special, something different.
At its core, Go MAD is about being different - we know that memorable experiences are almost always made at the fringes, where people step outside the norm and do something different. At TFE Hotels, we step out of the boring middle ground to surprise and delight our customers with experiences that make them feel different to the way other hotels make them feel.
Go MAD is about unleashing our people to create MADness in every hotel, every day for everyone.
“I started my TFE Hotels journey in 1998 joining the Housekeeping team for the opening of Adina Apartment Hotel Melbourne. In 2000 I was given the opportunity to join the Front Office teams for the opening of Adina Apartment Hotel Sydney, Central and Adina Apartment Hotel Sydney, Harbourside. I returned to Adina Apartment Hotel Melbourne in the role of Reservations Manager at the end of 2000. In 2003 I returned to Adina Apartment Hotel Sydney, Harbourside as the Assistant Hotel Manager before getting my first Hotel Manager role for the opening of Adina Apartment Hotel Perth in 2004. After spending four years in Perth which included the opening of Adina Apartment Hotel Perth, Barrack Plaza and a promotion to Area Manager Western Australia I joined the team at Home Office. TFE Hotels has always had the next step in my career for me and I continue to learn from our teams every day!”
“After graduating with a degree in Business Administration (Hospitality) and travelling the world working casually, I joined TFE Hotels as a receptionist at Vibe Hotel Rushcutters in 2011. The following year I successfully completed the Future Leader’s Program, emerging as a Duty Manager. In 2013 I was nominated as Front Office Star at our annual Night to Shine awards. I am now a Relief Assistant Manager in NSW and I am completing the Management Leadership Program. I enjoy sharing my enthusiasm and knowledge and I look forward to building on my career with TFE Hotels.”
“I have been working in the hotel industry for over seven years now, with my first position being a Housekeeping Attendant with AHS Hospitality. I performed various roles before joining TFE Hotels in 2011 as a receptionist at Adina Apartment Hotel Sydney, Crown Street. I was accepted into the Future Leaders Program in 2012 and had the opportunity to work at various hotels across the portfolio whilst on the program. I joined the opening team of Adina Apartment Hotel Bondi Beach in June 2013 as a Duty Manager which was such a valuable experience. My next opportunity came with the Management Leadership Program in 2014 which also coincided with a promotion to Assistant Hotel Manager at Adina Apartment Hotel Bondi Beach. I have recently moved to my current role as Assistant Hotel Manager at Rendezvous Hotel Sydney Central. I am very excited about the future of TFE Hotels and proud to be a part of it!”
“I began my career in housekeeping. I worked in various hotels and positions including Food & Beverage, Porter and Night Auditor. I joined Rendezvous Hotel Auckland as a Night Receptionist and I was very excited to work for the biggest hotel in New Zealand. I worked hard and got promoted to Night Auditor and then to Assistant Night Manager / Relief Assistant Manager and then again to Assistant Manager Front office over the two years span. TFE hotels has offered me great learning opportunities to enhance my skills further which is a really good opportunity for my career progression and I cannot think of a better company to work with and wouldn’t want to be anywhere else.”
Our vision is to be become an “Awesome Hospitality Powerhouse” that is globally admired as an innovator in delivering exceptional guest experiences, passionate team work and superior investment returns.
TFE Hotels has a clear strategy for continued growth. We will continue to expand our portfolio in strategic locations throughout Australia, New Zealand and Europe through a combination of principle joint venture developments and management contracts. We are also focused on expanding our geographical footprint with plans to enter new geographies.
What's in it for me?
Whilst reward and recognition is important, we believe there are three things that truly motivate people at work: autonomy, mastery and purpose.
Whilst we formally reward and recognise teams and individuals who make a difference, this is not what gets our team members out of bed in the morning. Our teams are driven by our purpose to make a difference, are empowered to Go MAD and challenge the process and are constantly challenged to stretch themselves, constantly growing and learning. These are the hallmarks of the TFE Hotels culture, the mark of our success.
Our leaders are focused on encouraging the heart and our reward and recognition programs ensure that your contributions do not go unnoticed. From our monthly hotel-based recognition programs to our annual “Night to Shine” Awards night. We love celebrating the success of our teams and individual team members.
As a TFE Hotels Team Member, you have access to some great Team Member Benefits, some of which are highlighted below: